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Home / Help
Wooow, so you are in the middle of the occean and dont know where to go. And since we are human we dont give up right?

How do I listen to the songs?
How do download FREE Real Player?
Why do I get buffering and server time out?
What is the hell with time-out?
Can I download all the songs?
Whats the deal with real video?






How do I listen to the songs?
First thing First you need Real Player to watch/listen to ChannelOK.com music. Download it FREE!

How do download FREE Real Player
Follow the below steps:
1. Visit http://www.real.com
2. Scroll all the way down on their website and on the right side you will see a link saying "Real Player FREE, Free Download" Click it.
3. In the middle of the screen in grey background click on "Previous Version" link
4. Now in the middle of the screen in grey background there's a link saying "RealPlayer 8 Basic - is our free player" click it, and thats it.

Why do I get buffering and server time out?
This problem is part of the net being congested. Since most of the new songs are accessed frequently the problem with that is the server is too busy and is not quite able to respond to your selection. You will find with older songs tend to play perfectly acceptable. The other recommendation we have that you avoid browsing the net, while playing the songs. With having two things happening at once your computer resource is limited and buffering on the real audio player increases.

What is the hell with time-out?
Well you can try to increase the time-out time on your player. For Real Audio Player 5.0 G2 Go under Options and click on Preferences and selection Connection and Click Network time-out Setting... Here you can change the time outs. By increasing the values you have the real audio player more time to connect to the server where the song is stored.

Can I download all the songs?
No, ONLY the songs which has Download option can be downloaded. Other can't.

Whats the deal with real video?
All the files of real videos are zipped. To unzip the files use WinZip.com. Once unzipped just open the .ra or .rm extension file in your real player.

Hope these recommendations/FAQ came handy and answered many of your questions. And if you have suggestions/questions of your own, PLEASE email us.


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